Clarify the role
Agree on what your leader owns, what they can decide, and how you’ll measure progress.
Advisory for dental groups and DSOs
Give your clinical leaders a clear role and the authority to lead.
I mentor clinical and hygiene leaders and work with their executive sponsors to set priorities, clarify decision authority, and track progress.
Talk with Heidi
You promoted a great clinician. Now what?
Maybe your new clinical director is learning how to coach former peers. Or your hygiene director has been in the role for years and still needs executive approval for routine decisions.
I work with clinical directors, hygiene directors, and the executives who support them. We get clear about what the leader owns, where they need backing, and what progress should look like across practices.
How we work together
A monthly advisory partnership built around the decisions your clinical leader is making now.
Coach twice a month
Work through real challenges, from coaching former peers to aligning doctors and hygienists on exams.
Check in monthly
Review progress with the executive sponsor and share a one-page update on what’s moving and where the leader needs support.
Clinical leaders need a sounding board who’s been in their seat.
I’ve been the clinician in the room and the executive asking for results. I know how differently the same decision can look from those two seats.
Take the hygiene exam. If doctors and hygienists handle it differently across practices, we work through what to agree on with providers, how the clinical leader can coach it, and how to tell whether the new workflow is sticking.
What’s your clinical leader working through?
Tell me who’s in the role and what you’d like to see change.
Email Heidi